Fall Alert Your Guide to Medical Alerts

Elderly fall alert customer service should be available 24/7

by admin on October 17, 2011

Elderly fall alert systems are designed to protect seniors 24 hours a day. So why are some companies’ customer service offices only open part of the day? If you or your mom or dad need help with your medical alert systems you’ll want to be able to reach someone 24/7. This could be for a service issue or just a simple billing question. If it affects your fall alert service, you need to take care of it. Good companies are open all the time to make sure your system is always up, running, and protecting you! When you are searching for medical alert systems, ask each representative that you speak with about their customer service hours! Will you reach an answering service after hours? Do they always have someone on call to help you? It’s important to understand what level of service to expect with their medical alert systems before ever signing up.

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