Fall Alert Your Guide to Medical Alerts

Unwanted solicitation calls for medical alerts systems

by admin on February 7, 2013

Recently, seniors across the country have been plagued by unwanted robocalls that are selling one specific company’s medical alert systems. While annoying sales calls have long been an unfortunate part of the medical alert industry, this has reached another level. Many seniors have received up to 30 sales calls from the same company, and they tend to continue calling even after being told never to call back. Lots of seniors have become very frustrated, annoyed, and angry as a result. In this type of situation, what is the best response to help make sure that this company no longer calls you and, in the long-term, stops bothering seniors?

First off, don’t hang up yet! Ask for information: Who is calling? What is the name of this medical alert company? What is their website? What is the name of the person you are speaking to? Where are they calling from? Write down the caller id that this call came from. Any and all information you can gather will help stop these robocalls. Next, ask the representative on the line to please put you on their Do Not Call List. All call centers have one, and the representative should be happy to do that for you. (For better or worse) Being polite will increase your chances of not being called ever again. Next, go to the company’s website and call the phone number listed there. Whether you reach a live person or a voice mail, please express your concern over these calls being made to vulnerable seniors everywhere! Next, you can file a complaint with the Federal Communications Commission if you see fit. Their website is: https://esupport.fcc.gov/ccmsforms/form1088.action?form_type=1088B

Taking action on this will help protect seniors throughout the country! There are a lot of great medical alert systems companies out there who treat seniors with the respect that they deserve. Don’t let one bad egg ruin your opinion about this entire industry!

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