Fall Alert Your Guide to Medical Alerts

Why you should care about which fall alert company you choose…

by admin on September 30, 2013

While many people understand how serious choosing the right fall alert is, for some it is a product like any other product. Some people casually select the first company that they encounter online. Believe me, as a spontaneous person I really understand where you are coming from, but here is why it is good to spend a little more time on your medical alert search: 1. The terms of the first medical alert company that you encounter may be notably different than most other companies. There are companies out there that lock you into a three year contract. They justify it as being “like a mobile phone plan,” but it turns out that very few other companies handle their service that way. You should also keep an eye out for other terms, like cancellation policies and price guarantees. You also may notice a big difference in price. The difference between a $34.95 per month plan and a $29.95 per month plan can seem small. But that is a savings of $60.00 per year, and many seniors use this system for 5 to 10 years even. If you are a senior on a budget, this can add up very quickly. It is important to get into the nitty-gritty details for a given plan and understand how they are different from other companies before you sign up for a service. And #2: The quality of customer service can differ radically between companies. There are a number of good, caring companies out there, and then there are those that, well, you should avoid. Ideally, you will simply plug in the system and never have billing or technical problems along the way. For many seniors out there, this is exactly how it works. But for others, technical or service issues can be a big deal if you don’t have a company that is set on really taking care of their customers. This type of service is incredibly vital to many seniors’ lives. You might find it shocking, but you will find a big difference in the quality of customer service from company to company. So try your best to make sure you go with a company that cares.

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